The Human Role

This week you have learned about the important role the humans play in quality management. Thinking about your current place of employment, what role do you feel you and your colleagues play in quality management for the product or service offered to your customers? If you are not currently employed, you may use a previous employer or a fictional company.

Your initial response should be a minimum of 150 words. Your work should be in your own words and should include research to support your response. Be sure to avoid Wikipedia as a resource as this is not a reliable source. Include your resources at the end of your response.