Zappos: Delivering Customer Satisfaction, assignment help

Read the ?Zappos: Delivering Customer Satisfaction? case,

Write a four to six (4-6) page paper in which you:

1. Analyze the manner in which Zappos? leadership has fostered a culture of
   ethicalness in the company. Suggest two (2) actions that other companies can
   take in order to mimic this culture.
2. Determine the major impacts that Zappos? leadership and ethical practices
   philosophy have had on its stakeholders.
3. Examine three (3) of the ethical challenges that Zappos faces. Recommend
   three (3) actions that Zappos? leadership should take in order to address these
   ethical challenges.
4. Evaluate the effectiveness of the core values in relation to developing a
   culture of ethicalness. Determine the manner in which the core values support
   the stakeholder?s perspective.
5. Analyze the major ethical challenges that Zappos has faced. Determine
   whether or not you would have resolved these challenges differently than Zappos?
   management. Provide a rationale for your response.
6. Use at least three (3) quality academic resources in this assignment. Note:
   Wikipedia and other similar Websites do not qualify as academic
   resources.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch
  margins on all sides; citations and references must follow APA or
  school-specific format. Check with your professor for any additional
  instructions.
• Include a cover page containing the title of the assignment, the student?s
  name, the professor?s name, the course title, and the date. The cover page and
  the reference page are not included in the required assignment page length