The Vice President of operations recently promoted you to branch manager and moved you to a new branch office where the morale among employees is low and performance is poor.

Of the five employees, Amani has the most tenure with six years.

Amani seems to have the lowest morale and is not motivated to do the

work, although he is quite capable of doing it successfully. Bassmah has

been with the company for four years but has not mastered the new

software and is performing at a low level even three months after being

trained on the software. Hadeel also has four years with the company and

Rawan has two years. Hadeel and Rawan are responsible for client

contact, and while in the past they worked well together on reaching out

to clients, now there are conflicts and low morale. Samah has been with

the company just three months and does not understand what is expected

on the job and is contemplating leaving the company.

Approach the case as the branch manager well versed in situational leadership.

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• Explain situational leadership to your Vice President.
• Determine the readiness level of each employee and explain your reasoning.
• Determine the appropriate leader behavior to match the employee level and explain your reasoning.
• Develop a plan of action as to how you will lead each person to
  higher performance and morale and explain it to your Vice President.

Directions:

• Write an essay that includes an introduction paragraph, the
  essay?s body, and a conclusion paragraph to address the assignment?s
  guide questions. Do not address the questions using a
  question-and-answer format.

Your well-written paper should meet the following requirements:

• Be 3-5 pages in length, which does not include the title and
  reference pages, which are never a part of the content minimum
  requirements.
• Use Saudi Electronic University academic writing standards and APA style guidelines.
• Support your submission with course material concepts, principles, and theories from the textbook and at least two current, scholarly, peer-reviewed journal articles. Current articles are those published in the last five years.
• It is strongly encouraged that you submit all assignments to the
  Turnitin Originality Check prior to submitting it to your instructor for
  grading. If you are unsure how to submit an assignment to the
  Originality Check tool, review the Turnitin Originality Check?Student
  Guide for step-by-step instructions
• References :
• Northouse, P. G. (2018). Leadership: Theory and practice(8th ed.). Thousand Oaks, CA: Sage Publications. ISBN-13: 9781506362311 ( My TextBook )
• Helbling, C. (2018, July). Cultivate and sustain motivation. Chemical Engineering Progress, 114(7), 40-45.